All your conversations on a single screen
Centralize WhatsApp, Instagram, Facebook, TikTok, email, your website and other channels in NeuralTalk. Organize your team, follow conversations in real time and reply to customers faster.
Ideal for companies that receive many messages every day and don't want to depend on a single phone, number or agent.
Customer
Yes, we do! Sending you the time slots now 😊
Your customers reach out across many channels. Your team handles it all in one place.
With NeuralTalk, your company follows conversations from different channels without the mess. Managers see every conversation, the team works together and the history stays organized to keep conversations going.
Features
Everything to organize your support
AI for quick replies
Set up answers for frequent questions and help your team respond faster, without losing the human touch.
Many channels on one screen
Centralize WhatsApp, Instagram, Facebook, TikTok, email and your website in a single panel.
Support automation
Build flows to route conversations, answer frequent questions and cut down repetitive tasks.
Real-time management
Track open conversations, agents, response time and message volume.
Integrations with channels and stores
Connect support channels, social networks, your website, marketplaces and tools your company already uses.
Your-brand edition
Run a personalized operation with your own visual identity, custom domain and dedicated support.
Connect all your channels and marketplaces
Bring together the channels your company already uses to sell, support and talk to customers.
WhatsApp, Instagram, Facebook, TikTok, email, your website and marketplaces can be connected to NeuralTalk depending on the contracted plan and the availability of each integration.
Plans
Plans for every stage of your operation
Start with the essentials and grow as your team, channels and support volume expand.
Start
For companies that want to organize support and start with a more professional operation.
- Unlimited agents
- 1 AI agent for support assistance
- WhatsApp, Instagram, Facebook, email, website and TikTok
- 1 store or marketplace integration
- 10 segmented campaigns per month
- Kanban, automations, macros and labels
- Reports
- 250 GB for media storage
- Retention according to the contracted plan
- SLA 24–48h
Pro
For companies with more channels, more agents and a higher volume of conversations.
- Everything in Start
- 3 AI agents and advanced automations
- 50 segmented campaigns per month
- Up to 3 stores or marketplaces integrated
- Full CRM and company records
- Advanced conversation distribution, automations and SLA management
- Advanced reports (V4)
- 500 GB of media
- SLA 16–32h
Enterprise
For larger operations that need more control, integrations and priority.
- Everything in Pro
- AI agents according to the operation's needs
- Campaigns and integrations according to the plan terms
- SAML/SSO, audit logs and custom roles
- 1 TB of media
- SLA 8–24h
- Priority support
White-Label
For companies that want to run the platform under their own brand.
- Everything in Enterprise
- Custom visual identity
- Custom domain
- Dedicated onboarding and support
- Tailored quotas
- SLA 2–24h
Built for companies that need to support better
NeuralTalk was designed for businesses that receive many messages every day and need to organize channels, team and history without complicating the routine.
Frequently asked questions
Yes. NeuralTalk adopts technical and organizational measures to support the secure handling of information. In general, your company acts as the Controller of your customers' data, and NeuralTalk acts as the Processor, as set out in the LGPD.
No. The information sent to the AI is not used to train public third-party models. Data is processed to run the contracted features, in line with our Privacy Policy.
NeuralTalk can centralize WhatsApp, Instagram, Facebook, TikTok, email, your website and other integrable channels. Availability may vary depending on the contracted plan and the rules of each platform.
Access is currently handled through a demo. Our team shows the platform in action and recommends the plan best suited to your operation.
Yes. NeuralTalk lets you connect multiple WhatsApp numbers, depending on the contracted plan and the technical conditions of each integration.
Yes. Several agents can work in the same environment, with conversations organized by owner, status, department, labels and history.
NeuralTalk helps keep the history centralized according to the contracted plan, making it easier to continue support even when changing devices, reconnecting or switching team members. Channel availability depends on third-party platforms.
No. No external platform can guarantee that a number will never be blocked, since this depends on the rules of WhatsApp and Meta. NeuralTalk helps organize support, reduce dependence on a single number and keep the history centralized according to the plan.
Ready to organize your conversations?
See how NeuralTalk can centralize your channels, your team and your conversations on a single screen.